• Rahmah
    7 March 2021 at 1:26 am

    Over-priced and incompetent staff. I was charged $420 for a root touch up for about 5-6cm of hair length (almost the same exact price I paid for a double bleach session of my whole head) and ended up with golden urine coloured roots with platinum ends. The roots were bleached once by Viju owner Bella, and I was advised the yellow will fade out with time with purple shampoo AFTER my hair was done however it has not and the salon is now wanting to charge me another $180 for another bleach and tone to fix the roots which in total will cost me $600 for my roots ALONE which is much more than what I paid for for a full head of bleach. They are now claiming that toning the hair will not get rid of the yellow only bleach will, which completely contradicts Bella’s initial advice of using purple shampoo. Completely illogical and bad customer service. Don’t waste your money here.

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